Effective Date: July 2025
Brand: Starmax
Website: www.starmaxtv.shop
Contact Email: info@starmaxtv.shop
Phone: +92 300 2106883

At Starmax, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

  • Full name
  • Contact number
  • Email address
  • Shipping & billing address
  • Payment information (processed securely via third-party payment gateways)
  • IP address and browser/device information
  • Purchase history and order details

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Contact you regarding your purchase or any related support
  • Send you order confirmations and shipping updates
  • Provide customer service and technical support
  • Improve our website, services, and customer experience
  • Send promotional offers, product updates, or marketing communication (only if opted in)

3. Data Sharing and Disclosure

We do not sell or trade your personal data to any third parties. However, we may share data with:

  • Courier and logistics partners for order delivery
  • Payment processors to complete transactions securely
  • Law enforcement if required under legal obligations

All third-party services we work with are GDPR and/or local data-compliance aligned.

4. Data Storage & Security

All customer data is securely stored on encrypted servers with restricted access. We implement industry-standard security protocols to prevent data theft, unauthorized access, or misuse.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance user experience
  • Remember login sessions
  • Track website performance and analytics

You may disable cookies in your browser, but some features of the website may not function correctly.

6. Marketing & Communication

You may receive promotional emails or SMS alerts from Starmax. You can unsubscribe at any time by clicking the unsubscribe link in the email or contacting us at info@starmaxtv.shop.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing at any time
  • File a complaint if you believe your data is being misused

To request data access or removal, email us at info@starmaxtv.shop.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., payment gateways or YouTube). We are not responsible for the privacy practices of these external websites. Please review their policies before submitting personal information.

9. Children’s Privacy

Our website and services are not intended for users under the age of 13. We do not knowingly collect personal data from minors.

10. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@starmaxtv.shop
📞 Phone: +92 300 2106883
📍 Outlet: Regal Chowk, Karachi, Pakistan